Privacy policy

Who we are

Steady is published by Byte Logic Company (“we”, “us”). If you have a question about this policy, email developer@bytelogic.pro.

What Steady stores, and where

Everything you enter is saved in Steady's private storage on your phone:

• Seizures you time or log, with the details you add, such as type, warning signs, triggers, notes and whether rescue medication was given.
• Your medications, doses, reminder times and dose history.
• Emergency contacts you type in: a name and a phone number. Steady doesn't read your phone's address book.
• Your care plan and profile, such as your name, rescue instructions, emergency number and notes.
• Your settings in the app.

Without Circle, none of this is sent to us or to anyone else. Steady has no account and sends nothing to a server of ours. Steady Circle is the one exception, and it is off until you turn it on.

When information leaves your phone

Only when you choose. These are the only ways:

Texting your contacts

When you tap Text my contacts on the seizure timer, Steady opens your messaging app with a message already written and addressed to your emergency contacts. If you've allowed location access, the message includes a map link to where you are. Nothing is sent until you tap Send. The message is delivered by your phone's messaging service and carrier under their own privacy terms.

Calling for help

The call button opens your phone's dialer with the emergency number filled in. You place the call.

Sharing or printing a report

Share as PDF builds a report on your phone and opens the share sheet or print screen. It goes only to the app, person or printer you pick.

Backups you save

Save a backup creates a file with your entries, medications, contacts and care plan, and lets you choose where to keep it. The file isn't encrypted, so keep it somewhere private. Restore from a backup reads a file you pick.

Speaking instead of typing

When you tap Speak, your phone's speech recognition turns your words into text. It runs on the phone when the phone supports that. When it doesn't, your phone sends the audio to Apple's or Google's speech service to be transcribed, under their privacy terms. Steady doesn't save the audio.

Your phone's own backups

Depending on your phone's settings, iCloud or Google backups may include Steady's data. Apple and Google handle those backups, not us.

Steady Circle

If you turn on Circle, some information goes to our Circle server. The next section explains it.

Steady Circle

Circle is optional. It lets you add family or friends as caregivers, who are notified, and if needed texted and called, when you start the seizure timer. Circle uses the internet and phone networks, so it needs a server. If you never turn on Circle, nothing in this section applies to you.

What goes to the Circle server

• Your first name and age, so caregivers know who needs help.
• Each caregiver's name and mobile phone number, and the order you want them contacted in.
• Your alerts: when the timer started and ended, its status, and which caregiver said they're responding and when.
• A push token for each phone that receives alerts. This is an address for notifications, not your location.
• Records of consent and opt-outs: that a caregiver agreed to texts and calls, and when, and if they later replied STOP.
• Delivery records: whether each text, call or notification was sent, and the delivery details our messaging provider returns.
• Your care plan's first-aid steps and rescue medication, only if you switch sharing on for a caregiver.

What stays on your phone

Circle never receives your location, seizure log and history, medication history or reminders, photos and scans, or what you type or say into the app. Steady's existing Text my contacts message still works as described above and is separate from Circle.

What caregivers see

While an alert is open, caregivers see your first name and age, how long the timer has been running, and who is responding. They see first-aid steps or rescue medication only if you chose to share them. The caregiver who says they're responding is shown your mobile number.

Texts and calls from Steady

Steady sends text messages (SMS) and places voice calls to the mobile numbers you add as caregivers. These messages are only:

• Alerts when someone starts your seizure timer in Circle, with a link to open the timer and say you're responding. If nobody responds, Steady may text again and then call.
• Verification codes when a phone number is added or someone signs in to Circle.

We never send marketing or promotional messages. A caregiver gets texts and calls only after they agree in the app. Message frequency depends on how often alerts are started, and is usually a few messages per alert. Message and data rates may apply. Reply STOP to any text to stop texts, or HELP for help, or email us at the address below. After STOP you may still get notifications in the app and, if set up, calls. Carriers aren't liable for delayed or undelivered messages.

We don't share mobile phone numbers or text-messaging consent with third parties or affiliates for marketing or promotional purposes. Phone numbers go only to the service providers listed below, to deliver the messages.

Services Circle uses

We use a small number of service providers only to run Circle, under terms that limit what they can do with the information:

• Twilio sends the texts and places the calls, and returns delivery details.
• Heroku (Salesforce) hosts the Circle server and its database in the United States.
• Expo push notifications, with Apple Push Notification service and Google Firebase Cloud Messaging, deliver notifications to phones. Notification text is short.

We don't sell Circle information or use it for advertising, and we don't share it with anyone else unless the law requires us to.

How long we keep it

Alerts and delivery records are deleted 30 days after the alert closes. A caregiver's details are kept while they're in your Circle. Records that a caregiver agreed to or opted out of texts are kept so we can honor opt-outs. If you remove a caregiver, leave Circle or ask us to delete your Circle information, we delete it within 30 days, apart from anything the law requires us to keep.

Not an emergency service

Texts, calls and notifications can be late, blocked or not delivered, and Steady can't guarantee that anyone will respond. In an emergency, call your local emergency number.

Features that run on your phone

• Photo scan. To fill in a medication or your care plan from a photo, Steady reads the text in the picture on your phone. The photo isn't uploaded.
• Apple Intelligence. On iPhones with Apple Intelligence turned on, Steady can use Apple's on-device model to turn what you write or say into form entries. This runs on the phone.
• Reminders and timer alerts. These are scheduled on your phone. They can show a medication name or your first name, and may appear on your lock screen depending on your notification settings.
• Emergency number. Steady reads your phone's region setting to suggest your local emergency number. You can change it in Care plan.
• Widget and Siri (iPhone). The lock-screen widget, Siri shortcut and Action button only open the timer. They hold no information.

Permissions

Steady asks for each permission the first time you use a feature that needs it. Every permission is optional: the rest of Steady works without it, and you can change it any time in your phone's Settings.

What we don't do

• No account or password. Circle checks a phone number with a texted code.
• No advertising, analytics or crash-reporting tools, and no tracking across other apps or websites.
• We don't sell or share your information. Without Circle we never receive it, and with Circle we receive only what's listed above.
• We don't share mobile numbers or text-messaging consent with third parties for marketing.

Keeping and deleting your information

Your information stays on your phone until you delete it. You can delete single entries in the app, erase everything with Settings → Erase all data, or delete the app. Because we hold no copy, there's nothing to delete on our side, and we can't recover anything you erase.

To leave Circle, remove your caregivers in Circle settings. To have your Circle information deleted from our server, email us from any address and tell us the phone number you used. We'll confirm when it's done.

Security

Steady's data sits in the app's private storage and is protected by your phone's own security, such as your passcode. Keep your phone locked. Backup files you save aren't encrypted. Circle information travels to our server over encrypted connections.

Children

Steady is meant for adults managing their own epilepsy or caring for someone with epilepsy, including a child. It isn't directed to children under 13, and we don't collect information directly from children. Circle caregivers are adults. If a parent or guardian sets up Circle for a child, the parent or guardian agrees to it and is the one we deal with.

Your privacy rights

Privacy laws such as the GDPR and US state privacy laws give you the right to access, correct or delete the personal information a company holds about you. Without Circle, Steady doesn't send your information to us, so we hold none. If you use Circle, we hold the Circle information described above and you can ask us to provide, correct or delete it. Email us and tell us the phone number you used.

Not a medical device

Steady isn't a medical device. It doesn't detect, predict or diagnose seizures, and it isn't a substitute for medical advice. In an emergency, call your local emergency number. The terms of use say more.

Changes to this policy

If Steady changes what it sends to us or to a service we use, we'll update this policy first, and the app will tell you before the feature is used. The date at the top shows when this policy last changed.

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